Return Policy

At Hamner Hill, we appreciate your business and want you to love your purchase. Please review our return policy below before placing your order.

Returns & Store Credit

• Hamner Hill does not offer refunds. All eligible returns will be issued as store credit only.
• If you are not satisfied with an item, you must contact us and ship the item back within 7 business days of receiving your order to qualify for store credit.
• Items must be returned in their original, unworn, unwashed condition with all tags attached.

Return Shipping

• Customers are responsible for the cost of return shipping when returning items for store credit.
• Shipping charges are non-refundable.
• If you choose to use your store credit to purchase a replacement item, the shipping cost for the new order is also the customer's responsibility unless otherwise stated.

Incorrect or Missing Items

• If you receive an incorrect item or your order is missing merchandise or contains incorrect quantities, please contact us within 7 business days of receiving your package.
• If the error was made by Hamner Hill, we will provide a prepaid return shipping label and ship the correct merchandise at no additional cost to you.

Shipping Errors

• Hamner Hill will only cover return shipping and replacement shipping costs when the error was caused by our team.
• We are not responsible for return shipping costs for items returned due to incorrect sizing purchased, change of mind, or other customer preferences.

Please inspect your order upon delivery and contact us promptly if you have any questions or concerns. We are committed to making things right whenever an error occurs on our end.